Return & Refund Policy
At HOMEHEARTTEES, we are committed to providing our customers with high-quality products and exceptional customer service. We understand that sometimes a product may not meet your expectations, and we want to make the returns process as easy and hassle-free as possible.
Our Return & Refund Policy applies to all T-shirts and polo shirts purchased through our website.
Return Eligibility
Products must be returned within 30 days of the delivery date.
Products must be in their original, unused and unwashed condition.
Products must have all original tags and packaging.
Customized products, including custom printed T-shirts, are not eligible for return or exchange.
Refunds
Once we receive your return, we will inspect the product to ensure it meets the conditions outlined in our Return Policy.
If your return is approved, we will process a refund to your original payment method.
Refunds will be processed within 7-10 business days of receipt of the returned product.
Shipping fees are non-refundable.
Exchanges
If you received a damaged or incorrect product, please contact us within 7 days of receipt of your order.
We will send a replacement product to you at no additional cost.
If you would like to exchange your product for a different size or color, please follow the steps outlined in our Return Policy.
Contact Us
If you have any questions or concerns about our Return & Refund Policy, please don’t hesitate to contact us. Our customer service team is available to assist you Monday-Friday, 9am-5pm EST.
Email: [email protected]
Phone: +1 346-249-3447
We appreciate your business and are always here to help. Thank you for choosing HOMEHEARTTEES.